Domestic Privacy & Security Statement

PRIVACY STATEMENT

Travel MedEvac, LLC, (Travelmedevac.com) is committed to protecting your privacy and security online. Please read the following so that you will fully understand how your personal information will be treated as you use Travel MedEvac, LLC’s Air Ambulance Membership and other affiliated websites.  Our policy may change from time to time, so please check back periodically.

What personally identifiable information do we collect, and who is collecting it?

When you purchase an air ambulance membership from Travelmedevac.com, we will ask you for your personal information. Additionally, if you contact Travelmedevac.com, we may keep a record of that correspondence. Whenever Travelmedevac.com collects personal information we will provide a link to this Privacy Policy. Travelmedevac.com partners or websites that have links to or from our sites may collect personal information about you via their separate websites. Please be aware that the information collected by these partners or websites is not covered under this privacy statement.

How do we use the information we get?

Travelmedevac.com collects information in order to provide our users with personalized and customized service. We may also use the information to estimate our audience size and measure website traffic patterns. We will often use the information we collect to notify you of important functionality changes to Travelmedevac.com, offerings for other products, new services, and other important information related to our products. If you would rather not receive such information, please contact us at info@travelmedevac.com. If you have more than one Travelmedevac.com account, make sure you change your preferences for each account or email name you have with us. Travelmedevac.com researches our user demographics and interests based upon the information that you provide. We do this to better customize your experience, and we may share this research with our partners. Travelmedevac.com may disclose any of the information that we receive to companies that perform marketing services on our behalf or to other partners with whom we have joint marketing agreements.

How does Travelmedevac.com protect your information?

When you submit any files, information, or access your account, Travelmedevac.com may use a secure server. The secure server software (SSL) encrypts all the information that you provide before it is sent to us. Additionally, we take reasonable measures to prevent unauthorized access to all of your data.

Unfortunately, no data transmission can ever be 100% secure. While we try to protect your personal information, we cannot ensure or warrant the security of the personal information that you transmit. You transmit such information at your own risk. Once we receive such information we will use our best efforts to maintain security on our system.

What are cookies?

As part of customizing and personalizing your service, Travelmedevac.com uses cookies to store and sometimes track information about you. A cookie is a small amount of information that is sent to your browser from a web server and stored on your computer’s hard drive. The cookie stores information and is sent when you register or sign in.

Cookies track your use and the number of entries in our promotions, sweepstakes, and contests. Cookies also help us to estimate the size of our audience and measure website traffic patterns. Additionally, our partners may also use their own cookies.

With whom does Travelmedevac.com share information?

Travelmedevac.com will generally not disclose any of your personal information except when we have your permission or in special circumstances, such as when we have a good faith belief that such disclosure is necessary to comply with legal requirements, respond to claims that any files or data violate the rights of third-parties, or protect the rights, property, or personal safety of Travelmedevac.com, its users, or the public. For example, Travelmedevac.com will make such disclosures necessary under the reporting procedures of the Digital Millennium Copyright Act. Travelmedevac.com may disclose any of the information that we receive to companies that perform marketing services on our behalf or to other partner with whom we have joint marketing agreements. However, you can always tell us not to share your information with third parties by sending an email message to info@travelmedevac.com. If you use more than one account, please send us this message from each email account you use.

Travelmedevac.com partners or websites that have links on our site may collect personal information about you. Please be aware that the information collected by these partners or websites is not covered under this privacy statement.

YOUR CONSENT

By using our software and service, you consent to the collection and the use of your personal information by Travelmedevac.com. If we decide to modify our Privacy Statement, we will post those changes on this page. Please check back periodically so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.

We welcome your questions and comments about privacy. Please send email to info@travelmedevac.com.

International Privacy & Security Statement

SECURITY STATEMENT

  • Travel MedEvac, LLC, offers a state-of-the-art, real-time transaction system, that uses industry standard Secure Socket Layer (SSL) encryption, as well as private links to international banking networks, to ensure your information is quickly and securely authorized and processed.
  • Your credit card information is protected in two ways. First of all, as a result of the SSL-based encryption, your card number is ALWAYS secure during transmission. Card data is protected by replacing a payment card number with a different string of digits in the same format as the original card number. This renders the card numbers virtually useless to data thieves and reduces your vulnerability to a breach.
  • Secondly, our private links to banking networks ensure that your sensitive information is ALWAYS secure once we have received it. All the information traveling on our banking network is 100% secure – in fact, it’s more heavily-encrypted than your private telephone conversations!
  • Credit Card Transactions:Credit card transactions are processed by TSYS Merchant Solutions through a payment gateway, Net, which has confidentiality of transactions covered by their privacy policy. They offer secure encrypted credit card transactions for thousands of companies and has security measures in place that cannot be duplicated by smaller sites. Information collected during transactions is maintained in their database for accounting and billing purposes. Authorize.net is in compliance with the Payment Card Industry Data Security Standard (PCI DSS), which is a set of comprehensive requirements developed by the major card brands to facilitate the adoption of consistent data security measures. Each year Authorize.net renews their PCI DSS compliance.
  • Travel MedEvac, LLC, actively works with international banking institutions and law enforcement to discover and prosecute cases of fraudulent credit card use. Authorize.net will identify, manage and prevent suspicious and potentially costly fraudulent transactions with their exclusive customizable, rules-based Advanced Fraud Detection Suite™ (AFDS). All connections to, and transactions within Travel MedEvac, LLC, products are logged and regularly audited. WE USE ALL MEANS AVAILABLE TO US TO PURSUE CRIMINAL PROSECUTION AGAINST PERSONS ATTEMPTING FRAUD OR UNAUTHORIZED ACCESS TO OUR SYSTEMS, IN ALL ICPO/INTERPOL JURISDICTIONS.

PRIVACY STATEMENT

Travel MedEvac, LLC, is committed to protecting your privacy and security online. Please read the following policy so that you will fully understand how your personal information will be treated as you use Travel MedEvac, LLC (Travelmedevac.com). Our policy may change from time to time, so please check back periodically.

Frequently Asked Questions (FAQ):

Q: What personally identifiable information do we collect, and who is collecting it?

A: When you receive a quote and/or purchase a membership from Travel MedEvac, LLC, we will ask you for your personal information. Additionally, if you contact Travel MedEvac, LLC, we may keep a record of that correspondence. Wherever Travel MedEvac, LLC, collects personal information we will provide a link to this Privacy Policy. Travel MedEvac, LLC, partners or websites that have links to or from our sites may collect personal information about you via their separate websites. Please be aware that the information collected by these partners or websites is not covered under this privacy statement.

Q: How do we use the information we get?

A: Travel MedEvac, LLC, collects information in order to provide our users with personalized and customized service. We may also use the information to estimate our audience size and measure website traffic patterns. We will often use the information we collect to notify you of important functionality changes to Travel MedEvac, LLC, new services, and other important information related to our products. If you would rather not receive such information, please contact us at info@Travelmedevac.com. If you have more than one Travel MedEvac, LLC, account e-mail make sure you change your preferences for each account or e-mail name you have with us. Travel MedEvac, LLC, researches our user demographics and interests based upon the information that you provide. We do this to better customize your experience, and we may share this research with our partners. Travel MedEvac, LLC, may disclose any of the information that we receive to companies that perform marketing services on our behalf or to other insurers with whom we have joint marketing agreements.

Q: How does Travel MedEvac, LLC, protect your information?

A: When you submit any files, information, or access your account, Travel MedEvac, LLC, uses a secure server. The secure server software (SSL) encrypts all the information that you provide before it is sent to us. Additionally, we take reasonable measures to prevent unauthorized access to all of your data.

Your Travel MedEvac, LLC, account is password-protected so that only you have access to this personal information. We recommend that you do not divulge your password to anyone. Travel MedEvac, LLC, will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail.

Unfortunately, no data transmission can ever be 100% secure. While we try to protect your personal information, we cannot ensure or warrant the security of the personal information that your transmit. You transmit such information at your own risk. Once we receive such information we will use our best efforts to maintain security on our system.

Q: What are cookies?

A: As part of customizing and personalizing your service, Travel MedEvac, LLC, uses cookies to store and sometimes track information about you. A cookie is a small amount of information that is sent to your browser from a web server and stored on your computer’s hard drive. The cookie stores information and is sent when you register or sign in. Cookies track your use and the number of entries in our promotions, sweepstakes, and contests. Cookies also help us to estimate the size of our audience and measure website traffic patterns. Additionally, our partners may also use their own cookies.

Q: With whom does Travel MedEvac, LLC, share information?

A: Travel MedEvac, LLC, will generally not disclose any of your personal information except when we have your permission or in special circumstances, such as when we have a good faith believe that such disclosure is necessary to comply with legal requirements, respond to air ambulance transport needs, claims that any files or data violate the rights of third-parties, or protect the rights, property, or personal safety of Travel MedEvac, LLC, its users, or the public. For example, Travel MedEvac, LLC, will make such disclosures necessary under the reporting procedures of the Digital Millennium Copyright Act.

Travel MedEvac, LLC, may disclose any of the information that we receive to companies that perform marketing services on our behalf or to other insurers with whom we have joint marketing agreements. Travel MedEvac, LLC, may disclose any of the information that we receive to companies that perform marketing services on our behalf or to other insurers with whom we have joint marketing agreements. However, you can always tell us not to share your information with third parties by sending a blank e-mail message to info@TRAVELMEDEVAC.COM. If you use more than one account, please send us this message from each e-mail account you use.

Travel MedEvac, LLC, partners or websites that have links on our site may collect personal information about you. Please be aware that the information collected by these partners or websites is not covered under this privacy statement.

Q: Does Travel MedEvac, LLC, allow customers to update or change their personally identifiable information?

A: You may update or change your account information by contacting us at info@TRAVELMEDEVAC.COM or via our secure customer login page in accordance with the membership agreement’ terms and conditions.

Your Consent

By using our software and service, you consent to the collection and the use of your personal information by Travel MedEvac, LLC. If we decide to modify our Privacy Statement, we will post those changes on this page. Please check back periodically so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.

We welcome your questions and comments about privacy. Please send e-mail to info@TRAVELMEDEVAC.COM.